Privacy Policy

At sukoonbd.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information to process your orders and improve your experience:

• Full name, phone number, address, and email (for order confirmation and delivery)

• Payment method details (we only accept cash on delivery)

• Browser data, device information, and IP address (for analytics and security)

• Messages or inquiries you send through our contact forms or chat options

2. How We Use Your Information

Your data helps us provide a smooth shopping experience. We use it to:

• Process, confirm, and deliver your orders

• Communicate with you about your order status, promotions, or updates

• Improve our website design, content, and services

• Prevent fraudulent or fake orders and ensure secure transactions

• Comply with applicable laws and regulations of Bangladesh

3. Sharing of Information

We do not sell or rent your personal data to any third party.
However, we may share necessary information with:

• Delivery partners: e.g., Pathao Courier, Steadfast Courier, etc.

• Payment gateways: No payment gateway; we only accept cash on delivery.

• Legal authorities: when required by law, court order, or government regulation

All third-party partners are bound by confidentiality and data protection agreements.

4. Data Security

We implement strict technical and administrative measures to safeguard your data against unauthorized access, loss, or misuse.
Our website uses secure SSL encryption, firewall protection.

5. Cookies

We use cookies to personalize your browsing experience, remember your preferences, and analyze traffic patterns.
You can manage or disable cookies anytime through your browser settings.

6. Your Consent

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised “Last Updated” date.